I use Safari and just tried the link and it loads fine. I wonder if you have any settings that might be preventing you from opening it. I did a quick internet search and got the following info. If any of these seem to work, let me know. (Or if nothing works, also let me know!)
Try disabling Lockdown Mode in Safari, as it can prevent certain websites from opening. Go to Safari settings, find Lockdown Mode, and toggle it off for the Proton Drive link to work.
proton.me
Troubleshooting Safari Issues with Proton Drive Links
If Safari is not opening Proton Drive links, there are a few common issues and solutions to consider.
Enhanced Security Mode
Issue: Safari’s Enhanced Security Mode may block certain functionalities.
Solution: Disable Enhanced Security Mode for the Proton Drive URL. Go to Safari settings, find the Lockdown Mode section, and toggle it off for pass.proton.me.
Browser Settings
Issue: Certain browser settings may prevent links from opening.
Solution: Check your privacy settings. Ensure that JavaScript is enabled, as Proton Drive may require it to function properly.
Clear Cache and Cookies
Issue: Corrupted cache or cookies can cause loading issues.
Solution: Clear your browser’s cache and cookies. Go to Safari settings, select “Clear History,” and choose the appropriate time range.
Update Safari
Issue: An outdated version of Safari may not support all features.
Solution: Ensure that Safari is updated to the latest version. Check for updates in the App Store.
Restart Safari
Issue: Temporary glitches can affect performance.
Solution: Close and reopen Safari. If the problem persists, try restarting your device.
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This reply was modified 1 month, 2 weeks ago by
Susan Brown.