The Samurai and Mrs. Samurai give you some straight talk about the bidness of appliance repair and other topics:

  • Customer relations and strategic market targeting
  • Culture of dumbass among some techs
  • Free Appliance repair expos like in the HVAC industry
  • Upcoming Appliantology Peer Group web meeting

 

You can listen to just the audio portion of the vodcast in the player below: